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Welcome to Sweet Habibi

By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General

  • By using our website and purchasing from Sweet Habibi, you agree to comply with all applicable laws and regulations.
  • We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.

2. Products and Services

  • Sweet Habibi offers Dubai chocolates and related confectionery products.
  • We strive to provide accurate descriptions, but we do not guarantee that all product information, including availability and pricing, is always error-free.
  • Products and prices are subject to change without notice.
  • Allergen Warning: Our products may contain peanuts or traces of peanuts. If you have a peanut allergy, please be aware that consumption is at your own risk. Sweet Habibi is not responsible for any allergic reactions or health issues that may result from consuming our products.

3. Orders and Payment

  • All orders are subject to acceptance and product availability.
  • We accept payments through authorized, secure third-party processors. By submitting payment information, you confirm that you are authorized to use the provided method.

4. Shipping and Delivery

  • Shipping options are displayed at checkout.
  • Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or high-demand seasons.
  • Sweet Habibi is not responsible for delivery delays once an order has been handed over to the shipping carrier.

5. Returns and Refunds

  • Due to the perishable nature of our products, all sales are final.
  • We do not accept returns or offer refunds for melted chocolate.
  • If your chocolate arrives soft or melted, we recommend allowing it to sit at room temperature or in a cool, dry place until it naturally firms up.
  • Please do not place melted chocolate directly into the refrigerator, as this may affect texture, flavor, and overall quality.
  • If you experience any other issue (such as receiving an incorrect item), please contact us within 3 days of delivery with your order number and photos.

6. Intellectual Property

  • All content on our website—including logos, images, text, and product designs—is the property of Sweet Habibi and protected by copyright and trademark laws.
  • Use of our materials without permission is strictly prohibited.

7. Limitation of Liability

  • To the fullest extent permitted by law, Sweet Habibi is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

8. Indemnification

  • You agree to indemnify and hold harmless Sweet Habibi, its owners, employees, and affiliates from any claims, liabilities, or expenses resulting from your use of our site or breach of these Terms.

9. Governing Law

  • These Terms shall be governed by and interpreted according to the laws of the State of Texas, without regard to conflict of law principles.

10. Changes to Terms

  • We reserve the right to modify these Terms at any time.
  • It is your responsibility to review them periodically. Continued use of our services after changes indicates your acceptance of the new Terms.

11. Contact Us

For any questions about these Terms, please reach out to:

📧 sales@sweethabibi.com